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Documentation about the Vampire hardware

Average Delivery Time for V1200

Smartroad 78

Posts 116
12 Jul 2020 10:39


Hi All!

About 3 weeks ago I got offered the V1200 and a little over 2 weeks ago it was posted (to the UK). I know that with the global situation postage, especially between countries, has slowed down. I was wondering for those who have had your V1200 how long it took from postage confirmation to delivery to your door?

Unfortunately the tracking for my parcel seems to have stopped once it left the originating post office (the 26th June) and Royal Mail say "Tracking information is not available for this service" so I have no way to track it's progress.

Given the cost of the unit I want to know how long I should leave it before it would be considered "missing".

Cheers all :)


Markus B

Posts 209
12 Jul 2020 13:11


From what I hear, you shouldn't be alarmed yet.
Not sure from where shipment takes place, but as the UK has left the EU, there might be additional delays.


Smartroad 78

Posts 116
12 Jul 2020 15:00


To my knowledge the UK hasn't left left yet. That isn't until the end of the year I believe


Markus B

Posts 209
12 Jul 2020 16:01


Well, yes and no. Not member of the EU anymore, but still bound to the rules.
Customs clearance seems to be untouched for now.


Igor Majstorovic
(Apollo Team Member)
Posts 409
12 Jul 2020 22:26


Hi, as my experience says it is way too early to receive it yet considering everything. Just be patient and it will be there. My order of parts from Netherlands took one month to arrive :) Crazy times...


Smartroad 78

Posts 116
12 Jul 2020 22:37


igor majstorovic wrote:

Hi, as my experience says it is way too early to receive it yet considering everything. Just be patient and it will be there. My order of parts from Netherlands took one month to arrive :) Crazy times...

LOL The times are indeed crazy :) I'm not panicking yet, just curious as to what sort of times others have had :D


Samuel Kielek

Posts 6
13 Jul 2020 22:28


Took just slightly under 2 weeks for mine (to East Coast USA)


Adam A

Posts 130
14 Jul 2020 03:08


Mine took 4 weeks.


Lord Aga
(Apollo Team Member)
Posts 119
14 Jul 2020 12:27


See, I'm holding off from ordering my Vampires, until most people get theirs. I don't want to hog the waiting line.

So know that actually more people will get their cards even before those closer to Igor.

I know that long waiting times are frustrating, but we are customer oriented, and Igor is an outstanding guy working his behind off to serve the orders :)


Smartroad 78

Posts 116
14 Jul 2020 16:02


Lord Aga wrote:

I know that long waiting times are frustrating, but we are customer oriented, and Igor is an outstanding guy working his behind off to serve the orders :)

My post was no criticism on Igor :) Once posted it is out of his control :D I was just wondering about how long people found postage was taking. Given the current situation I know there will be delays so was curious. Might also help others get an idea on what they can expect time wise :)


Igor Majstorovic
(Apollo Team Member)
Posts 409
14 Jul 2020 17:03


Yeah, today got info that card I have sent to Spain is not there yet after nearly one month.


Lord Aga
(Apollo Team Member)
Posts 119
15 Jul 2020 07:47


smartroad 78 wrote:

  My post was no criticism on Igor :)
 

 
  My post was not aimed at you, sorry if it seemed that way. Nor at anyone else in particular. I just wanted to explain that everyone is committed to fulfilling the orders as fast as possible.
 
  Even if sometimes it feels like the team members are just sitting around twiddling their thumbs, I assure everyone it is not the case :)


Smartroad 78

Posts 116
15 Jul 2020 15:57


Lord Aga wrote:

 
  My post was not aimed at you, sorry if it seemed that way.

Nah, didn't take it that way :) I'm not that easy to offend, live and let live is my life motto :)

Oh and guess what turned up today? ;)


Tim Waite

Posts 42
16 Jul 2020 02:24


smartroad 78 wrote:

  Oh and guess what turned up today? ;)

Schrödinger's cat?

Was it alive or dead?  I want to know!


Rico Suave

Posts 17
16 Jul 2020 17:48


I received mine after 3 weeks (sent from Bosnia to Netherlands)


Smartroad 78

Posts 116
17 Jul 2020 11:35


Tim Waite wrote:

 
  Schrödinger's cat?
 
  Was it alive or dead?  I want to know!

How did you guess?! I am not sure what it was, it may have been both because as soon as I opened it up it winked out of existence! LOL

posts 16